Virtual IT Department

Are you willing to experience the Business IT Support you deserve?

In a business that turns over millions of dollars per year the failure of any system could cost in excess of $200,000 per day. It is crucial that all major systems stay online. This places immense responsibility directly on our IT solution provider.

We would like to take this opportunity to thank Lannex IT Solutions for providing us with exactly that. A Business IT Support that provides exemplary service and support but above all, peace of mind.

Mark Morlacci , Operations Manager, Campbellfield Concrete & Mini Mix

After 17 years of experience in the IT arena it is shocking to see

...how much money businesses spend managing their IT infrastructure and using it in a very low proportion. Clearly, this is a waste of precious resources that could otherwise be used innovating and creating a competitive advantage.

Additionally, many business owners waste too much time on the day to day runnings of the business and forget to focus on the big picture...

...the corporate strategy that will take you where you want to be and the tools (such as technology) that will help you get to your goals rapidly.

At a time when it’s tougher than ever to compete, businesses that visualise technology as a strategic asset are definitely more likely to succeed.

That is why a growing number of companies are opting to outsource their Business IT Support to a third-party expert to lower costs, improve performance and take away all the hassles. The trend is fuelling the rise of the ‘managed services’ business model and quite literally changing the way technology is delivered and consumed by companies of different sizes, across all industries.

The Business IT Support from our Virtual IT Department enables you to stick to what you and your team do best, while leaving IT in the hands of experts who are driven by their passion for technology with their unique approach to provide you with an exceptional service.

Our Business IT Support provides stability, reliability and peak performance to your IT infrastructure to make certain the everyday tools you need to perform your job and achieve your strategic goals are attended to in real-time by best-in-class experts – with virtually NO Downtime.

In other words, the Virtual IT Department gives you the peace of mind to start your day knowing that your IT infrastructure will support you unconditionally.

At Lannex IT Solutions we experience every day the power of technology and how it has positively impacted our business and our lives. You and your team can experience it too.

How it works

The Business IT Support of our Virtual IT Department includes:

Features	Silver	Gold	Platinum
24x7 Server Care	√	√	√
24x7 Desktop Care	√	√	√
Data Back Up	√	√	√
Disaster Recovery Plan	√	√	√
Antivirus	√	√	√
Network Documentation	√	√	√
Asset Tracking	√	√	√
IT Health Report	Bi-Monthly	Monthly	Monthly
IT Strategy (Report)	√	√	√
Product Professional Advice & Liaison	Χ	√	√
Remote/Onsite Support (Hrs)	Χ	2	Unlimited
Hourly Rate for Additional Support	Normal Rate	Discounted Rate	NA
Strategic Meeting	Annual	Semi-Annual	Semi-Annual
Follow Up	Monthly	Fortnightly	Weekly
Tech Tips	Χ	√	√
Service Standards	Silver	Gold	Platinum
Uptime Guaranteed	99%	99%	99%
Response Time (Remote)	24 hrs	4 hrs	1 hrs
Response Time (On site)	48 hrs	24 hrs	4 hrs
Support Days	Mon - Fri	Mon - Fri	365 / 7 days
Support Hours	9 am – 5 pm	8 am – 6 pm	24 hrs

Since you have been attending to our IT Virtual Department, we no longer have any reliability issues with our network. It is a great relief to know our network systems and computers are always working well, which leaves us more time to concentrate on growing our business and attending to the needs of our clients

Ray Bugeja, General Manager www.dkmutillities.com.au

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Benefits to you

In summary, the Business IT Support from our Virtual IT Department will give you:

Enterprise class Business IT Support at an affordable cost
Better stability, reliability and performance of your network and systems
Peace of mind that your systems/infrastructure will support you unconditionally
Certainty that your data/information is protected against any threat
Focus on what you like the most and what you are good at
A team that is focused on growing your business
One consistent bill
One contact for all your IT needs
One point of accountability
And the best part is that you might even pay our bill from the savings we do in other IT areas!

Special Bonus

As a gift, until 30th September 2011, we are offering these FREE bonuses to those entrepreneurs willing to experience a world class Business IT Support.

Free Bonus Gift #1 (IT Assessment Value $650) A clear picture of your current IT Infrastructure and how to optimise it without spending any extra

And if you decide to become a Lannex IT Solutions client you will also receive:

Free Bonus Gift #2 (1 Month FREE Business IT Support) After the first 12 months with your Virtual IT Department, get 1 Month FREE every year.
Free Bonus Gift #3 (IT Strategy Value $1,470) A comprehensive analysis of where you are vs. where you want to be and how you can utilise technology to get to those goals rapidly

Call now on +613 8370 6270 to be part of the selected number of entrepreneurs who benefit from having a Business IT Support of world class excellence.

Best of Success,

Alex Ferrer

P.S.- No company is too small to have an IT Department, if you are thinking your business is too small to have expert advice, then your thinking is too small to start with.

Getting the Business IT Support you deserve will definitely lift your business to a higher level, you and your business deserve it. Take the first step NOW, call +613 8370 6270 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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