We've got your back covered. We take the security and continuity of your business very seriously. We know the significant financial penalty that comes with data loss and downtime, not to mention how it affects productivity and the potential impact it could have on the perception of the reliability of your company. From now on, the only thing you need to worry about is keeping your clients and team happy.
Peace of mind
We understand the frustration that comes with tech malfunctions. Lannex’s Managed IT Services make sure your business's systems are operating every minute of every day, giving you the peace of mind that our dedicated and reliable team will be ready to attend to all your needs in real time so that you’ll never waste time (and money) and your business always carry on uninterrupted.
Our monthly subscription model makes our high-quality IT services very cost-effective for businesses of all sizes. We offer a range of packages so that you can budget and predict your IT costs on a month to month basis and, more importantly, you know exactly what to expect – both in terms of costs and service.
managed it support includes:
Network monitoring and care
We’ll keep tabs on your network activity around the clock, and when a system or function fails, our dedicated support team will investigate immediately. Once the problem is identified, we’ll have it fixed in no time — in many cases before you’ve even realised there’s an issue.
End user support (help desk)
Our locally-based Help Desk provides real-time support. Whenever you need assistance, our highly-skilled technicians can be contacted via phone or email. We’re ready to answer any of your technology-related questions and provide fast, professional support for all your network, server, and end-user needs.
Server monitoring and care
We track and analyse your servers’ activity twenty-four hours a day, 365 days a year. Alerts and tickets are sent to our remediation teams, who remotely connect to troubled servers and apply the appropriate solution.
Our preventive maintenance service for both desktops and laptops monitor and address common problems experienced by your end users. Our technical experts waste no time remediating technical issues so that your employees can get back to work as quickly as possible.
Our data backup and continuity solution ensure your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster. You’ll never have to worry about data loss again.
Scheduled network & security assessments
We’ll generate regular reports on the state of your systems, letting you know how healthy your network is and if there are any problems falling outside of safe parameters. Thanks to these comprehensive assessments, you’ll always have the best information for choosing the most effective response.
Threat and virus prevention
As part of our service, we offer one of the best antivirus available today. It provides real-time threat detection in order to proactively protect against new security threats as soon as they’re detected. It’s also a much lighter solution, so it won’t slow down your machines or interrupt productivity when virus scans run and clean every trace of infection at the endpoint.
Custom project work
We also offer various custom projects designed to help optimize your IT infrastructure. This includes everything from software installations to migrations, setups and configurations. Our experts can perform the work overnight or over the weekend so there’s no interruption during your standard working hours.